• Startup Job BoardStartup Job Board
  • Weekly Job DropWeekly Job Drop
  • Axira AIAxira AI
  • PricingPricing
  • Career ResourcesCareer Resources
  • Why Candidates Choose UsWhy Candidates Choose Us
  • Compensation CalculatorCompensation Calculator
  • Hiring ResourcesHiring Resources
  • Why Founders Choose UsWhy Founders Choose Us
  • Screen Candidates with AIScreen Candidates with AI
  • ArticlesArticles
logo of foundersarehiring
  • Startup Job Board
  • For Founders
  • For Candidates
  • Axira AI
    For ProfessionalsAI Candidate Screening
  • Pricing
Submit Job
foundersarehiring wordmark

Connect directly with founders who are building the future.

For Job Seekers

  • Browse Jobs
  • Weekly Job Drop
  • Career Resources
  • Why Candidates Choose Us
  • Get Axira Certified
  • Axira for Professionals
  • Compensation Calculator

For Founders

  • Post a Job
  • Pricing
  • Hiring Resources
  • Why Founders Choose Us
  • Screen Candidates with AI
  • Salary & Equity Trade-Offs

Company

  • About Us
  • Frequently asked questions
  • Contact Us
  • Articles

Join a high-growth startup or land remote work in tech, marketing, or product with FoundersAreHiring (FAH). We connect top talent directly with founders in AI, SaaS, fintech, edtech, and healthtech. All jobs are vetted, equity is transparent, and weekly curated drops cut the noise. Axira AI screening lets you prove skills and culture fit fast-private, recruiter-free, and with a shareable certificate.

© 2026 FoundersAreHiring. All rights reserved.

Build v0.16.13

Axira AI ™ is a trademark. Used under license by FoundersAreHiring.

Legal & PoliciesPrivacy PolicyTerms of ServiceCookie PolicyTakedown PolicyGuidelines

Collection Team Leader

Gurugram, HR, IN...
C

Cityfurnish

Startup
Category
Finance
Experience
0-3 years
Type
Full-Time
Location
Gurugram, HR, IN / Gurugram,...
Salary
$400,000 - $600,000
Job Description
Benefits & Culture
Flexible hours
Remote work
Paid time off
Fast-paced environment
Direct feedback
Growth opportunities
This goes straight to the founder
Share on: TwitterFacebookLinkedInHacker NewsReddit

No recruiters. Founders reply directly.

Founder Signals
Response Rate
85%
Avg Response Time
2 hours
Compensation Calculator
In startups, higher salary usually means lower equity.
Salary (affects equity %)
Link salary ↔ equity
$125,000
$400,000$600,000
Equity % (auto from trade-off model)
1.19%
0%5%
Projected Exit Value
$350,000,000
$10M$500M
Live Trade-off
Salary
Equity %
Est. Equity Value at Exit
$100,000
1.19%
$2,082,500
$125,000
1.19%
$2,082,500
$150,000
1.19%
$2,082,500
$175,000
1.19%
$2,082,500

Advanced Salary & Equity Calculator

Similar Jobs

Finance and Collections Manager
Enerjazz
$360000 - $720000
Finance & Collections Manager
Enerjazz
$360000 - $720000
Performance Team Coordinator
Freddies Flowers
0

Related Jobs

Collection Team Leader
Cityfurnish
$400000 - $600000
Finance and Collections Manager
Enerjazz
$360000 - $720000
Finance & Collections Manager
Enerjazz
$360000 - $720000
VP of Finance & Operations
Method Financial
$240000 - $280000
Share on: TwitterFacebookLinkedInHacker NewsReddit

Role Overview

We are looking for a Collection Team leader to oversee a team responsible for recovering outstanding payments, achieving monthly targets, ensuring regulatory compliance, and maintaining strong customer relations. This role blends leadership, strategy, and hands-on recovery operations.

Key Responsibilities

  1. Target Achievement & Strategy

    • Drive B2C collections to meet/exceed monthly recovery goals; analyze performance metrics (e.g., Collection Efficiency, bucket resolution) and execute correct actions
    • Develop effective collection strategies for different account segments.

  2. Team Leadership & Coaching

    • Lead and mentor collection agents; conduct 1:1s, team meetings, performance reviews and training sessions.
    • Monitor attrition and shrinkage; implement retention and contingency plans.

  3. Customer Accounts & Recovery

    • Manage escalations, sensitive cases, and high-risk accounts, including negotiation of payment plans and settlements

  4. Reporting & Analytics

    • Track KPIs: calls made, aging buckets, attrition/shrinkage rates, customer satisfaction.
    • Deliver regular operational reports, root cause analyses, and improvement plans.

  5. Compliance, Audit & Documentation

    • Ensure full adherence to internal policies, legal/regulatory frameworks, and audit standards.

  6. Process & Operational Excellence

    • Identify and implement process improvements, new tools or technologies to enhance efficiency and reduce costs.
    • Share knowledge and best practices with cross-functional teams.

Required Skills & Competencies

Functional

  • 3-4 years in a collection role, minimum 1-2 years in leadership.
  • Strong negotiation, communication, and conflict-resolution abilities.
  • Resilience under pressure; manages ambiguity in complex/dynamic environments.

Qualifications

  • Bachelors degree in business, finance, or related field preferred; equivalent experience may qualify.

Key Performance Metrics

  • Monthly & cumulative collections vs targets.
  • Reduction in delinquency aging
  • Team attrition and shrinkage control.
  • Compliance and call-quality audit scores.
  • Customer satisfaction and dispute resolution rates.