Technical Support Engineer
United States
S
Samsara
Startup
Category
Technical
Experience
4-7 years
Type
Full-Time
Location
United States
Salary
$71,000 - $96,000
Job Description
Provide Tier 2 hardware and software support for Samsara's IoT products. Troubleshoot medium-to-high complexity issues, manage tickets, author knowledge base articles, and partner with Engineering and Product teams to meet SLA goals. Support customers across hardware, mobile apps, APIs and cloud services.
Benefits & Culture
Flexible hours
Remote work
Paid time off
Fast-paced environment
Direct feedback
Growth opportunities
This goes straight to the founder
No recruiters. Founders reply directly.
Founder Signals
Response Rate
85%
Avg Response Time
2 hours
Compensation Calculator
In startups, higher salary usually means lower equity.
Salary (affects equity %)
Link salary ↔ equity
$125,000
$71,000$96,000
Equity % (auto from trade-off model)
0.51%
0%5%
Projected Exit Value
$350,000,000
$10M$500M
Live Trade-off
Salary
Equity %
Est. Equity Value at Exit
$100,000
0.51%
$892,500
$125,000
0.51%
$892,500
$150,000
0.51%
$892,500
$175,000
0.51%
$892,500