Field-based enterprise sales role responsible for territory strategy, prospecting, acquiring and managing mid-market and multi-location customers via direct and partner channels. Deliver face-to-face presentations, exceed sales targets, retain customers through strong service, collaborate with internal teams, maintain sales records, and apply working knowledge of networking and security technologies.
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
This is a field-based sales position supporting the Louisville/Lexington, KY or Cincinnati/Dayton, OH markets. This is not a home-based position. Candidates must reside within the assigned territory and be willing to travel and commute daily throughout their designated market and surrounding areas.
- Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations.
- Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
- Actively seeks ways to promote and position the Comcast brand within territory.
- Builds relationships and drives alignment and regular communication between key GTM partners.
- Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services.
- Sells with goals of exceeding departmental financial and unit targets.
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
- Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience.
- Maintains and builds customer relationship to drive customer retention.
- Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills.
- Maintains accurate and quality sales records and prepares sales and activity reports as required.
- Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating.
- Demonstrates some knowledge of Network Design, SDWAN, and Network Security. Familiar with MAN technologies designs including WDM, Ethernet, Internet Technologies, Functionality Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, 3), Customer Premise Equipment (voice data), Cybersecurity, Business Continuity/Disaster Recovery concepts.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion diversity.
- Do what's right for each other, our customers, investors and our communities.
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Sales Development; Sales; Direct Selling
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
5-7 Years
- 5-7 years relevant work experience
- Field-based in Louisville area; must commute daily (not home-based)
- Experience selling complex enterprise and mid-market solutions
- Proven prospecting skills: cold calling, canvassing, partner development
- Ability to deliver face-to-face sales presentations, persuade, and negotiate
- Maintain accurate sales records and prepare sales/activity reports; strong verbal and written communication
- Willingness to work nights, weekends and variable schedules as necessary
- Bachelor's degree or equivalent combination of coursework and experience
- Some knowledge of Network Design, SDWAN, Network Security, MAN, WDM, Ethernet, VoIP, LAN/MAN/WAN/VPN, Layer 1-3 protocols, CPE, Cybersecurity, Business Continuity/Disaster Recovery