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IT Infrastructure Manager

Hong Kong
R

Randstad

Startup
Category
Technical
Experience
8+ years
Type
Full-Time
Location
Hong Kong
Salary
$50,000 - $55,000
Job Description
Benefits & Culture
Flexible hours
Remote work
Paid time off
Fast-paced environment
Direct feedback
Growth opportunities
This goes straight to the founder
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Founder Signals
Response Rate
85%
Avg Response Time
2 hours
Compensation Calculator
In startups, higher salary usually means lower equity.
Salary (affects equity %)
Link salary ↔ equity
$125,000
$50,000$55,000
Equity % (auto from trade-off model)
0.51%
0%5%
Projected Exit Value
$350,000,000
$10M$500M
Live Trade-off
Salary
Equity %
Est. Equity Value at Exit
$100,000
0.51%
$892,500
$125,000
0.51%
$892,500
$150,000
0.51%
$892,500
$175,000
0.51%
$892,500

Advanced Salary & Equity Calculator

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About the Job

Manage the IT infrastructure work stream, working with both internal IT teams and external vendors. Ensure the effective delivery of IT infrastructure and communication services by adhering to procurement and outsourcing policies. Guide teams and business partners in using ITIL methodology for change, incident, problem, and knowledge management to meet and exceed service level agreements (SLAs). Collaborate with business departments to understand their IT needs and coordinate with partners to deliver services that support business operations and customer needs. Create and maintain processes, procedures, and guidelines for managing key infrastructure components, including data centers, hardware, virtual environments (VM), databases, network systems, and security systems. Work with the Information Security team to ensure infrastructure operations comply with security standards and policies, including Data Loss Prevention and Access Control. Evaluate, develop specifications for, and recommend new or enhanced systems, including detailed cost estimations. Act as the primary point of contact between technical staff, managers, users, and vendors for service requests, standards, and security matters. Develop and regularly test disaster recovery plans to ensure critical systems can be restored within agreed-upon timeline.

Skills and Experiences Required

  1. Bachelor's degree in a computer-related discipline.
  2. Minimum 6 years of experience in IT, with a focus on vendor management and diverse technical roles (e.g., installation, support, operations, maintenance, and troubleshooting).
  3. Strong understanding of multiple IT disciplines, including IT Service Management, IT Operations & Support, Systems Maintenance, Systems Integration, and Applications Development.
  4. Hands-on experience with IBM AS400 OS, Microsoft (Server, Active Directory, SCOM, SQL), Red Hat Linux/CentOS, Open Source Frameworks, System Deployment, Desktop/laptop HW and OS, Web Server Optimization and Security, VMWare, Citrix, Web Gateway, WAN and Wireless Network, Telephony PABX, SAN, or MobileIron.
  5. Strong understanding and practical experience in Information Technology and Cybersecurity.
  6. Familiarity with IT process and governance frameworks like CobiT, ISO 27001, or ITIL.