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Solutions Engineer

US / CA / Remote...
D

Depot

Startup
Category
Sales
Experience
4-7 years
Type
Full-Time
Location
US / CA / Remote (US; CA)
Salary
$120,000 - $150,000
Job Description
Benefits & Culture
Flexible hours
Remote work
Paid time off
Fast-paced environment
Direct feedback
Growth opportunities
Core Values
Ownership
Data-driven
Remote-first
Fast-paced
This goes straight to the founder
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Founder Signals
Response Rate
85%
Avg Response Time
2 hours
Compensation Calculator
In startups, higher salary usually means lower equity.
Salary (affects equity %)
Link salary ↔ equity
$125,000
$120,000$150,000
Equity % (auto from trade-off model)
1.08%
0%5%
Projected Exit Value
$350,000,000
$10M$500M
Live Trade-off
Salary
Equity %
Est. Equity Value at Exit
$100,000
1.19%
$2,082,500
$125,000
1.08%
$1,884,167
$150,000
0.51%
$892,500
$175,000
0.51%
$892,500

Advanced Salary & Equity Calculator

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About the role

Depot is growing rapidly and reinventing the software build space, so we are now looking for our first dedicated Solutions Engineer to bridge the gap between our innovative technology and the developers who need it most. This is a rare opportunity for an experienced developer who wants to help peers make dramatic gains in their day-to-day jobs, and ultimately for their organizations. An ideal candidate would be someone who is already a Depot user and fan who wants to find a new role in a fast-growing, venture-backed startup. There is no template for this role, so it requires a self-starter to shape how we support and grow our customer base, working directly with engineering teams at fast-growing companies to solve their most critical build performance challenges. To support our rapidly growing customer base, we are looking for Solutions Engineers based in the US or Canada. Depot has created a build performance and developer productivity platform unlike any other. We've turned what it means to build software locally and in CI upside down by making performance a top-level feature rather than an afterthought. Our platform accelerates existing tools and services like Docker builds and GitHub Actions, saving Depot customers all over the world literal years in build time. This role's success will be driven by providing deeply technical guidance that helps customers extract maximum value from Depot while identifying opportunities for where we can further help. You'll be the technical voice that turns curious developers into Depot advocates and helps existing customers unlock exponential build performance improvements. If you're passionate about developer tools and want to directly impact how software is built, we'd like to hear from you.

Responsibilities

  1. Create personal connections with new Depot users to drive trial-to-paid conversion: Provide personalized technical guidance to free trial users within 24-48 hours, helping them achieve faster builds and convert to paid plans
  2. Customer success & growth: Manage 20-30 customer accounts, monitoring usage patterns and helping teams scale their build performance as they grow
  3. Technical problem solving: Analyze build logs, CI configurations, and performance metrics to provide specific optimization recommendations
  4. Technical guidance & support: Conduct technical demos, onboarding sessions, and serve as the primary technical resource for developers evaluating and using Depot
  5. Cross-team collaboration: Work with multiple teams at Depot to qualify enterprise deals, surface product feedback to engineering, and streamline documentation to improve conversion over time

Skills & Experience

  1. Technical Background 3-5 years of hands-on experience with Docker, Kubernetes, and container orchestration
  2. Deep understanding of CI/CD pipelines, particularly GitHub Actions, CircleCI, or similar platforms
  3. Experience with BuildKit internals, Docker layer caching, and multi-platform builds
  4. Knowledge of build tools like Bazel, Gradle, Pants, Turborepo, or similar systems
  5. Proficiency in debugging build performance issues and analyzing build logs
  6. Understanding of distributed systems, caching strategies, and infrastructure optimization
  7. Ability to explain complex technical concepts clearly to both individual developers and engineering leadership
  8. Confident in defining, tracking, and communicating key metrics around customer opportunities

Culture and Work

  1. Self-starter who is comfortable and excited by the idea of working in a startup environment with ambiguity, resource constraints, and shifting priorities
  2. Ability to manage multiple projects simultaneously and work independently in a fast-paced environment
  3. Strong written and verbal communication skills & comfort collaborating with colleagues asynchronously across time zones
  4. A strong desire for ownership, you should be able to both define goals & execute on them from idea to measurement