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Technical Account Executive at Lago - 4-7 years, US / Remote (US), undefined

Role Overview

At Lago, we are on a mission to simplify, clarify, and adapt billing for SaaS companies. As a leading open-source billing platform, we empower businesses to build flexible pricing models and scale confidently. We have raised over 22 million in funding from top-tier investors, demonstrating strong belief in our vision and growth. Our platform boasts over 7,000 stars on GitHub, showcasing our active and growing developer community. Next-gen companies like Mistralai, Togetherai, Groq, and Laravel have chosen Lago for their billing needs. We are a team of ambitious, dedicated individuals who collaborate to solve complex problems with excellence and accountability. We value reliability and proactivity; we trust each other to own tasks, drive them to completion, and adapt quickly. We encourage rapid experimentation and learning from mistakes, but expect continuous improvement. If you thrive on challenges and wish to grow alongside a high-performing, supportive team, Lago is the ideal place for you.

Responsibilities

The role involves working directly with customers to address their technical questions and concerns.
Collaborating with the sales and engineering teams to deliver solutions to clients.
Successfully manage on-boarding of new client accounts.
Maintaining relationships with key clients and resolving technical issues.
Identifying opportunities to expand our client base.
Creating and delivering technical presentations and training materials.
Proactively looking for opportunities to improve our products and services.

Requirements

Proven work experience as a Technical Account Executive or similar role.
Experience with SaaS products.
Deep understanding of SaaS billing and pricing models.
Strong communication and interpersonal skills.
Ability to resolve technical problems quickly and efficiently.
A team-oriented approach to problem solving.

Technical Account Executive

Lago

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